Perfectly Suited Career Consulting was started in 2008 as an Organization based on Community Collaboration and Partnership to provide Adults and Youth with cutting edge techniques, tools , resources and empowerment to achieve success and self sufficiency.
We assist today’s Job seeker with Career development tools such as Career assessments, Interview Coaching, Résumé packages from Entry Level to Executive and Leadership/Motivational Customizable Professional Development Training workshops for schools, church groups and other non-profit organizations. We also now offer an Accredited Customer Experience Professional Certification training program, issued and recognized Nationally and Internationally by the Customer Institute of America and the International Council of Customer Service Organizations, to Individual Clients, Groups, Small Business and Corporate employees and Management though Online Self-study or Classroom Facilitation.
We offer Free Phone Consultations
There is little doubt that from the customers’ perspective, organization-wide customer focus and service excellence is more important now than ever. But in today’s economy, many organizations do not have the budget needed to ensure their employees are equipped to handle the needs and expectations of today’s selective and demanding customers.
While traditional customer service training has merit, it does not address the real issues which drive customers away. Customer Focus Training is the answer. And now, customer focus training is available in an online format allowing you to take advantage of the considerable cost savings associated with online training, yet get the job done.
This unique and comprehensive self-study, online program addresses the essentials of customer service plus it provides a framework, key strategies and proven tactics in Customer Focus.
The program consists of eight fully narrated, interactive course modules. These modules explore all the key principles of customer focus and service excellence in detail. There are video clips, tools, tips, and situational examples which will enhance the participant’s understanding of the each best practice.
Each course module also contains interactive quizzes and additional exercises are contained in a 42 page Study Guide and Personal Action Plan which accompanies this program.
Upon successful completion of this 6.5 hour program participants will receive a certificate certifying them as a Certified Customer Experience Professional.
This program is a must for anyone who serve customers directly or anyone whose work impacts on customers. In short, everyone!
This proven program has been developed by a trusted strategic partner (The Training Bank) and I am certain you will be pleased with the results.
We also offer Classroom 1 or 2 day format training as well!
Whether you’re seeking a new career direction, more work/life balance, or a résumé refresh, we can help. We coach and counsel student and professional clients by identifying key strengths and accomplishments while assessing your personality type and career interests.
We’ll review your work history, education, strengths, accomplishments, problem areas, skills, values, motivations and goals. Then we can explore and examine career or entrepreneur possibilities based on experience and communication style.
We also offer career assessments and Accredited Certification Training for Small Businesses and Organizations.
Alfreda Boney is the Founder and Executive Director of Perfectly Suited Career Consulting. With over 15 years of career development expertise in Recruitment/Staffing, Workforce Development, and facilitation of career workshops, Alfreda has gained recognition Her background includes knowledge of Labor Market Information, Unemployment policies and Workforce Development procedures gained from employment with the Georgia Department of Labor; facilitator of Career Concepts training workshops with at-risk youth enrollees and graduates of the National Job Corps career training program; Management training in Leadership and Work Ethics and Etiquette; Certification as a Professional Résumé Writer from the Professional Association of Résumé Writers, recognized in the State of Georgia and nationally. She has conducted Business Etiquette and Employer Expectations workshops with various business classes at College of Coastal Georgia in Brunswick, GA and Re-Entry workshops with the City of Brunswick Weed and Seed Initiative and Operation New Hope/Ready4Work in Jacksonville, FL. She has participated with the “Choices” career development presentation series offered to local middle school students annually within Glynn County and most recently, has been a partner and Co-Facilitator with Youth Development and career training with the National Youth on the M.O.V.E (Motivated to Obtain Valuable Employment) training program out of Atlanta, Ga.
She is a current Member/Consultant and 2020 Small Business Leader of the Year with JAX Chamber/ JAX Bridges- Entrepreneurial Growth Division.
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Check out this great video concerning our partnership with the AnnieRuth Foundat